Terms of Service

Platform Status

Kyzen One operates solely as an information, comparison, and marketplace platform. Kyzen One is an independent technology company and is not a healthcare provider, medical practice, telehealth company, pharmacy, laboratory, manufacturer, or distributor of medications or research products.

Independent Providers

Providers, clinics, and suppliers listed on Kyzen One operate independently and remain solely responsible for their services, prescribing decisions, product fulfillment, regulatory compliance, and patient care. Any consultation, prescription, treatment, or purchase occurs directly between you and the independent third party you choose.

No Medical Advice

Kyzen One does not practice medicine, provide healthcare services, issue prescriptions, dispense medications, manufacture products, or guarantee treatment outcomes. Content on the platform — including AI-generated recommendations, provider summaries, and educational material — is for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.

User Responsibilities

You agree to use Kyzen One lawfully, to provide accurate information, and not to misuse the platform. You are responsible for independently verifying provider credentials and for consulting a licensed healthcare professional before making any medical decision.

No Guarantees or Endorsements

Kyzen One does not endorse, warrant, or guarantee any provider, product, service, or outcome listed on the platform. Rankings, ratings, and editorial summaries reflect our internal methodology and are provided as-is without warranty of any kind.

Limitation of Liability

To the maximum extent permitted by law, Kyzen One and its affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the platform, your interactions with third-party providers or suppliers, or any medical decision you make.

Indemnification

You agree to indemnify and hold harmless Kyzen One from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the platform, your violation of these Terms, or your interaction with any third-party provider or supplier.

Beta Participation

Kyzen One is currently in Early Access Beta. Features, providers, pricing, and content may change without notice. The service is provided "as is" and "as available" without warranties of any kind. By using the beta, you acknowledge that the platform is undergoing active development and that data or access may change during this period.

Arbitration & Class Action Waiver

Please read this section carefully — it affects your legal rights.

Agreement to arbitrate. You and Kyzen One LLC ("Kyzen One," "we," or "us") agree that any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or your use of Kyzen One (each, a "Dispute") will be resolved exclusively by binding arbitration on an individual basis, rather than in court, except as described below.

Class action waiver. You and Kyzen One agree that any arbitration will be conducted in your individual capacity only, and not as a class, collective, consolidated, or representative action. You waive any right to participate in a class action or class-wide arbitration.

Small claims exception. Either party may bring an individual Dispute in small claims court instead of arbitration, provided the claim qualifies for that court.

Opt out. You may opt out of this arbitration agreement by sending written notice to legal@kyzenone.com within 30 days of first accepting these Terms. The notice must include your name and a clear statement that you wish to opt out of the arbitration agreement. Opting out does not affect any other part of these Terms.

Arbitration rules and process. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitrator will be a single neutral arbitrator. The seat of arbitration will be Austin, Texas, unless you and Kyzen One agree otherwise or the arbitrator determines another location is appropriate. The arbitration may be conducted by telephone, video, or in person, as the arbitrator directs.

Fees and costs. For Disputes in which you are the claimant, Kyzen One will pay all AAA filing, administrative, and arbitrator fees that exceed the cost of filing a comparable claim in court. Each party will otherwise bear its own attorneys' fees and costs unless the arbitrator awards them as permitted by applicable law.

Arbitrator authority. The arbitrator will have exclusive authority to resolve any Dispute, including questions about the formation, interpretation, and enforceability of this arbitration agreement, and will apply the substantive law of the State of Texas. The arbitrator's award will be written, will state the essential findings and conclusions, and will be final and binding, subject only to the limited judicial review permitted by the Federal Arbitration Act.

Severability. If any part of this section is found unenforceable, the remaining parts will continue in full force, except that if the class action waiver is found unenforceable, this entire arbitration section will be void as to that Dispute.

Changes. Kyzen One will not apply material changes to this arbitration section retroactively to Disputes that arose before the change was posted.

Contact

Questions about these Terms? Reach us via the contact page.