Privacy Policy

Kyzen One ("we", "us") operates an independent technology marketplace that helps people discover health and longevity providers. This policy explains, in plain language, what information we collect and how we use it.

Information We Collect

• Account information you provide (name, email, password).
• Preferences and responses you share with the AI Concierge or assessments.
• Provider applications, claims, and feedback submissions.
• Standard usage, device, and log data used to operate and secure the service.

Analytics & Cookies

We use first-party analytics and a small number of essential cookies to understand how the platform is used and to improve reliability, search, and recommendations. We do not sell personal information to advertisers.

Account Information

When you create an account we store the details you submit to personalize your recommendations, save your results, and connect you with providers you select.

Contact Forms

If you contact us or a provider through Kyzen One, we use the information you submit to route your message, respond to your request, and — where you request a consultation — share the details necessary to contact you with the provider you selected.

Marketing Communications

We may send occasional product updates, beta announcements, and educational content. You can unsubscribe at any time using the link in any email.

Third-Party Services

We rely on trusted third-party service providers for infrastructure, authentication, analytics, and email delivery. These providers process information on our behalf under written agreements.

Data Retention

We retain account and usage information for as long as your account is active and for a limited period thereafter as required to operate the service, meet legal obligations, and resolve disputes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Additional rights may apply depending on where you live.

Security Practices

We use industry-standard safeguards including encrypted transport, role-based access controls, and continuous monitoring to help protect your information.

Health Information

Kyzen One is an independent technology platform and is not a healthcare provider. Information submitted through Kyzen One may not be subject to HIPAA protections unless separately handled by a covered entity or business associate. Please review each provider's own privacy notice before sharing protected health information with them.

Contact

Questions? Reach us via the contact page.